Privacy policy

Home Awaits Sydney ("we", "us", "our") respects the privacy of every visitor, supporter, and adopter who reaches out to us. This policy explains what information we collect and how we handle it.

Information We Collect

We may collect the following information when you contact us, donate, or apply to adopt:

- Your name and contact details (phone number, postal address)

- Information you provide in adoption applications

- Donation details where applicable

- Messages or correspondence you send us

How We Use Your Information

We use your information only for the following purposes:

- To respond to your questions and requests

- To process adoption applications and home checks

- To keep you informed about the dog you have adopted or supported

- To send occasional updates about our shelter, if you have agreed to receive them

How We Store Your Information

Because we no longer have access to a computer, all records are currently kept on paper in a secured location at our shelter. Only our small team of volunteers has access to these records. We do not store sensitive financial information.

Sharing Your Information

We do not sell, trade, or share your personal information with third parties. Information is only shared when legally required, or with veterinarians directly involved in the care of a dog you have adopted.

Your Rights

You have the right to:

- Request a copy of the information we hold about you

- Ask us to correct or delete your information

- Withdraw consent for us to contact you at any time

To exercise any of these rights, please call us at 14379002115.

Cookies

Our website does not actively collect cookies or tracking data. Any cookies present are limited to those required for the basic functioning of the platform we use.

Contact

If you have any questions about this policy, please reach out by phone at 14379002115.